FAQ

1. How do I track my package?

Please enter your order tracking number in the email shipment notification we send you to inquire. We will provide a quick and easy way to check in the email.

 

2. Why do I see your buy one get one free activity, but I can't see the freebies when I place an order?

Please note you need to if you are buying product A and then are going to get freebie B, then you need to add both product A and B to your cart in advance so that you can actually get the buy one get one free offer.

 

3. Does your smart app work with all your products?

Our smart app works with the Galaxy Projector 2.0, the Galaxy Lamp and the Moon Lamp.

 

4. Will I need to buy batteries?

All of our products need to be plugged in. None of them are battery powered.

 

5. Do the lamps emit heat when turned on?

All of our lamps are very efficient and produce little to no heat. They are completely safe for your children and pets.

 

6. Are your products made of glass?

No, our lamps our made out of ABS plastic and aren't prone to breaking.

 

7. Are your products safe?

Yes. Our products are 100% safe, and has been RoHS and CE certified to prove it. You can also browse our various reviews from previous customers to see its positive feedback below.

 

8. Is it safe for children?

Yes absolutely. Kids will love it to the moon!

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